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All staff should be sales people
I do a considerable amount of travelling within Africa and sometimes get the opportunity of working in North and West Africa – an area hosting millions of people, all creating a vibrant mix of energy...
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Ignore the emotions generated by change at your peril
The current world economic context is dismal, to say the least – financial analysts and the World Bank continue to predict slow growth, volatile markets and the possibility of a longer or deeper...
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Unleashing potential through pain
Pain is part of everyone’s experience of life – sometimes caused by external factors (retrenchment, death of a loved one, frustrating circumstances, etc.) or occasionally caused by internal factors...
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Getting staff to act on needed change
In our current turbulent business environment, organisations worldwide are finding it necessary to adapt to ever-changing financial circumstances, revisit product offerings for more nuanced customer...
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Overcoming stress with stretch
Stress is part of all of our lives. In fact, a little stress is good for one. A violin string in an un-stretched state can’t produce a note. Tightening it to an optimal tautness, however, the string...
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Solving cultural resistance to facilitate sustainable change in organisations
Organisations are not naturally fertile seedbeds for new learning, growth and doing things in better ways. Leaders who want to instil wide-spread change and improve their respective companies, in fact,...
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Facilitating organisational transformation is a leadership skill
In the turbulent environment in which businesses around the world are currently operating, organisational transformation has become imperative. No longer can outdated postal system providers be...
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Facilitating change-readiness through story completion
Change is an essential dynamic in the growth process of healthy organisations. Without necessary change, companies would get out of touch and stagnate, their client base could dwindle and worse, they...
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People change when they interact, not when they are told
The human being is required to change through all stages of life – these changes are sometimes subtle in nature, but at other times, almost forced. The changes include adjustments in approach,...
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Emotional understanding and assimilation leads to behaviour change
Turbulence in the economies of countries and in the financial arena in which business plays will never cease. What may have seemed a stable environment in which to plan future growth and corresponding...
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The strategic advantage of appointing change champions in large-scale change...
From time to time, on account of market or other global business requirements and in order to achieve internal production and financial efficiencies, businesses implement strategic large-scale change...
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Countering entropy in business
The word “entropy”, from a physics perspective, is the corollary of the second law of thermodynamics, the way in which energy flows from a hotter object to a colder one – entropy goes up as the range...
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Enterprise architecture and change leadership – a necessary marriage
Gartner Inc., one of the world’s leading information technology research and advisory companies, suggests that “enterprise architecture (EA) is a discipline for proactively and holistically leading...
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Dealing with resistance in the workplace
A distraught manager approached me one day, wanting to pull her hair out. She explained that every time she attempted working with a new idea or approach or implementing a new system, even though the...
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Being flexible for the purpose of growing your career
It is often said that flexibility and adaptability are the hallmarks of a good employee, but what exactly does that mean and why are these skills so important? Risk and instability have always been...
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Leaders need to reassure their organisations when going through change
A week or so ago, Microsoft announced that it would acquire the professional networking site, LinkedIn, for US$ 196 per share in an all-cash transaction valued at US$ 26.2 billion. In an e-mail to...
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Achieving breakthrough outcomes in a changing environment
Over the past couple of decades, the acceleration of technology and other marketplace drivers have radically changed the very nature of change. Whereas change was once a contained transactional event...
View ArticleUsing dialogue as an effective component of your change strategy
“You support what you help create” (Alinda Nortje: Executive Chairperson, Free To Grow) In a world of increasing turbulence, including unpredictable financial and socio-political contexts, leaders are...
View ArticleEncouraging the transformation shift from resistance to commitment
I have recently done some work for a non-governmental organisation – their strategy had changed (what was previously an organisation who themselves implemented projects within communities had now moved...
View ArticleThere are no ‘one size fits all’ approaches to organisational transformation
“There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things” (Niccolo Machiavelli,...
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